TA 099-19 Chinese Relation Specialist (Chinese Nationality) (Corporate Strategy & Business Development)
Location: Central World

Job Description
  • Investigate and analyze complex service-related to brand of CMG and promote Chinese customer goodwill.
  • Function as intermediary to assist operation team in reaching CMG service standard for Chinese customer.
  • Advocate Chinese customer viewpoints to manage on decisions directly affecting service-related concerns.
  • Analyze and recommend improvements in Chinese customer service policies, systems, programs and services.
  • Develop and implement innovative programs and services targeted to specific Chinese customer.
  • Provide opportunities for Chinese customer involvement and input on service-related issues and concerns to demonstrate commitment and responsiveness.
Requirements
  • Bachelor's degree in any related field.
  • 3 years of Chinese customer service experience
  • Good command in verbal and written in Mandarin Chinese and English
  • Interpersonal skill and a good team player
  • Possess trustworthy character together with creative presentation, convincing and negotiating skills
  • Active, dynamic with good service mind and positive thinking
  • Self-motivated and able to work under pressure
  • Computer literacy (Microsoft Office, Online Tools, Social Media)
  • This job operates in a professional office environment 20% and Store 80%

 

Interested candidate, please submit your resume with recent photo, current benefits, and salary expectation to: careercmg@cmg.co.th
Central Marketing Group (CMG) The Offices at CentralWorld Floor 11 - 12, 999/9 Rama 1 Road, Patumwan, Bangkok 10330
Contact Number: 02-229-7000

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